Please read this disclosure carefully before using arcadiawomens.com or communicating with Arcadia Women's Wellness electronically.

Educational information only

The information on this website - including blog posts, articles, videos, frequently asked questions, service descriptions, downloadable materials, social media content, and newsletters - is provided for general educational and informational purposes only. It is not individualized medical advice and is not a substitute for an examination, diagnosis, treatment plan, or discussion with a qualified healthcare professional who knows your medical history.

No provider-patient relationship

Viewing this website, subscribing to educational content, submitting a public website form, sending an email or text message, or interacting with Arcadia Women's Wellness on social media does not create a provider-patient relationship. A provider-patient relationship is established only after Arcadia accepts you as a patient and an appropriate clinical encounter has occurred.

No medical advice through routine electronic communications

Arcadia Women's Wellness does not provide individualized medical advice, diagnosis, treatment recommendations, medication changes, test interpretation, or emergency care through public website forms, ordinary email, text messages, social media messages, blog comments, or newsletter replies. These channels may be used for administrative communication, such as responding to a general inquiry, providing requested information, discussing scheduling, or arranging a clinical appointment.

Medical advice is provided only during an appropriate scheduled clinical encounter, which may include an in-person or scheduled telehealth visit when offered, and through approved secure systems when appropriate. A response to a general electronic message should not be interpreted as medical advice or as confirmation that a particular service, medication, supplement, procedure, or treatment is appropriate for you.

Voluntary website submissions

Providing your name, email address, telephone number, preferred contact method, or a brief message through a public website form is voluntary. Arcadia uses information you voluntarily submit through these forms to communicate with you about the inquiry, service, appointment request, or educational information you requested. Please do not include diagnoses, symptoms, test results, medication lists, photographs, insurance information, Social Security numbers, or other sensitive medical or financial details in a public website form or ordinary email.

Urgent symptoms and emergencies

Do not use this website, email, text messaging, social media, or a contact form for urgent or emergency concerns. Electronic messages may not be reviewed immediately, and a response is not guaranteed within a specific time. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department. For urgent but non-emergency needs, contact an appropriate healthcare professional or urgent care service directly.

Treatment decisions and individual results

Health information changes over time, and recommendations may differ based on age, medical history, medications, examination findings, laboratory results, imaging, preferences, and other factors. Some website content may discuss compounded, off-label, emerging, or investigational therapies. Educational discussion does not mean that a therapy is safe, effective, approved, covered by insurance, or appropriate for every patient. Individual results vary, and Arcadia does not guarantee outcomes.

Third-party content and links

The website may link to third-party websites, publications, books, tools, or services for convenience or education. Arcadia does not control those third parties and is not responsible for their content, availability, accessibility, privacy practices, or accuracy. A link does not necessarily constitute endorsement.

Questions about this disclosure may be directed to:

Arcadia Women’s Wellness 
4400 N 32nd St Suite 200
Phx, AZ 85018

info@arcadiawomens.com

480-864-2868

Arcadia Women's Wellness ("Arcadia," "we," "us," or "our") respects your privacy. This policy explains how information is collected, used, disclosed, and protected when you visit arcadiawomens.com, subscribe to educational content, or use a public website contact or appointment-request form.

1. Scope of this policy

This policy applies to the public Arcadia Women's Wellness website and general non-clinical communications. It does not replace our HIPAA Notice of Privacy Practices, which describes how protected health information may be used and disclosed in connection with patient care, payment, and healthcare operations, and explains patient rights under HIPAA. Our Notice of Privacy Practices will be available at [INSERT NOTICE OF PRIVACY PRACTICES LINK] and upon request.

2. Information you choose to provide

You may browse most public pages without directly identifying yourself. When you choose to contact us, request an appointment, subscribe to the blog or newsletter, download a resource, or submit feedback, you may voluntarily provide information such as:

• Name and contact details, including email address and telephone number.

• Preferred contact method and general availability.

• A brief description of the reason for your inquiry or the service you are interested in.

• Newsletter, blog, event, or educational communication preferences.

• Information you provide in a feedback form, survey, or other voluntary submission.

Please limit public-form messages to general, non-sensitive information. Do not submit detailed medical information through a public form or ordinary email. When clinical or insurance information is needed, Arcadia will direct you to an approved secure system or collect it through an appropriate clinical workflow.

3. Information collected automatically

When you visit the website, certain technical information may be collected automatically to operate, secure, and understand use of the site. Depending on the tools enabled at launch, this may include Internet Protocol address, browser type, device type, operating system, referring website, pages viewed, date and time of access, approximate location derived from an IP address, and cookie or similar technology identifiers. The actual tools and vendors must be listed in the Cookie Policy before publication.

4. Voluntary collection and how we use information

Submitting directly identifying information through the public website is voluntary. When you choose to provide it, Arcadia uses it only for the purposes reasonably connected to your request, including to:

• Respond to your question or request and communicate with you.

• Provide information about services or help coordinate an appointment request.

• Send blog posts, newsletters, or educational updates that you requested.

• Maintain your communication preferences and process an unsubscribe request.

• Operate, troubleshoot, secure, and improve the website.

• Prevent misuse, fraud, or security incidents and comply with applicable law.

Arcadia does not use public website messages to provide individualized medical advice or make treatment decisions. Signing up for educational communications is optional and is not a condition of receiving care.

5. How we disclose information

Arcadia may disclose information in limited circumstances, including:

• To vendors that help host, secure, maintain, analyze, or support the website; deliver requested communications; or process appointment requests. Vendors are permitted to use information only to provide contracted services and must be evaluated for appropriate privacy and security obligations.

• When required by law, court order, subpoena, regulatory request, or to protect the rights, safety, or security of Arcadia, patients, website users, or others.

• In connection with a business reorganization, merger, acquisition, financing, or sale, subject to applicable confidentiality and legal requirements.

• At your direction or with your consent.

Arcadia does not sell or rent personal information or protected health information. Arcadia does not use health-related browsing information for targeted advertising. These statements must remain consistent with the website's actual cookie settings, analytics configuration, vendors, and advertising practices.

6. HIPAA and protected health information

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing Privacy, Security, and Breach Notification Rules apply to protected health information handled by covered entities and business associates. When information qualifies as protected health information and HIPAA applies, Arcadia will handle it in accordance with applicable HIPAA requirements and our Notice of Privacy Practices.

Not every piece of information collected through a public website is necessarily protected health information under HIPAA. However, Arcadia will handle website information as described in this policy and will take reasonable steps to minimize the collection and disclosure of sensitive health-related information. This Website Privacy Policy is separate from, and does not replace, the HIPAA Notice of Privacy Practices.

7. Electronic communication privacy

Ordinary email and text messages may not be encrypted and may carry privacy risks. If you choose these methods, Arcadia may use them for the administrative purpose you requested, while limiting sensitive content when reasonably possible. Do not use ordinary email or text messaging to send detailed health information, request urgent medical advice, report an emergency, or ask for medication changes. Use the secure patient portal at ATHENAHEALTH or call the office when directed.

8. Cookies and similar technologies

Arcadia may use cookies and similar technologies for essential website functions, preferences, security, and privacy-conscious analytics. Details are provided in the Cookie Policy. Non-essential cookies should be controlled through a consent tool when required, and website tracking tools must be configured to avoid impermissible collection or disclosure of protected health information.

9. Data security

Arcadia uses reasonable administrative, technical, and physical measures appropriate to the nature of the information and the services provided. These may include access controls, vendor review, secure configurations, staff training, and incident-response procedures. No website, email system, transmission method, or storage system can be guaranteed to be completely secure. Please use caution when deciding what information to send electronically.

10. Retention

Arcadia retains website information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business and security records, or to meet legal, regulatory, insurance, contractual, and record-retention requirements. Clinical records are maintained under separate healthcare record-retention requirements and policies.

11. Your choices and privacy requests

You may choose not to submit a public form, unsubscribe from educational emails at any time, manage available cookie preferences, or contact us to request access to, correction of, or deletion of website contact information, subject to legal and operational exceptions. Depending on where you live, additional privacy rights may apply. Requests concerning medical records or HIPAA rights should follow the process described in the Notice of Privacy Practices.

Privacy requests: info@arcadiawomens.com Arcadia will not discriminate against you for making a privacy request permitted by law.

12. Children and minors

The public website is not directed to children under 13 for the purpose of collecting personal information directly from them. A parent or legal guardian should submit general website inquiries on behalf of a child. If Arcadia learns that a child under 13 submitted personal information through the public website without appropriate permission, Arcadia will take reasonable steps to delete it. This section does not change any rights a minor may have regarding healthcare consent or confidentiality under applicable law.

13. Third-party websites and services

Links, embedded tools, maps, videos, scheduling services, payment tools, and patient portals operated by third parties may have separate privacy policies and terms. Arcadia is not responsible for a third party's practices. Review the applicable policy before providing information to a third party.

14. Changes to this policy

Arcadia may update this policy to reflect changes in law, technology, vendors, or business practices. The revised policy will identify a new effective date. Material changes should be reviewed by counsel and reflected in related consent tools, forms, and the Cookie Policy as needed.

15. Contact us

Arcadia Women's Wellness
4400 N 32nd St Suite 200
Phoenix, AZ 85018

info@arcadiawomens.com

480-864-2868

This Cookie Policy explains how Arcadia Women's Wellness uses cookies and similar technologies on arcadiawomens.com. It should be finalized only after the website developer completes a cookie and tracking-technology inventory.

1. What cookies are

Cookies are small text files stored on a browser or device when a website is visited. Similar technologies include pixels, tags, local storage, software development kits, and scripts. These tools can help a website function, remember choices, protect against misuse, and provide information about website performance and use.

2. Categories of cookies we may use

• Strictly necessary

  Support core website operation, security, consent preferences, load balancing, and form functionality. These generally cannot be disabled through the site because the website may not function properly without them.

• Functional or preference

  Remember optional settings such as language, display, or other user preferences.

• Analytics

  Provide aggregated or limited information about traffic, page performance, and how visitors navigate the public website so that Arcadia can improve usability. Analytics must be configured with privacy and healthcare data sensitivity in mind.

• Advertising or marketing

  This draft assumes Arcadia will not use advertising cookies or pixels to profile visitors based on health interests or to serve targeted advertisements. If this practice changes, Arcadia must update this policy and implement any required consent or opt-out mechanism before use.

• Embedded third-party content

  Maps, videos, scheduling tools, or other embedded services may set cookies under their own policies. Arcadia should limit embedded tools and use privacy-enhancing settings where available.

3. Your cookie choices

When a cookie preference banner is provided, you may accept or reject non-essential cookie categories and later change your selection through a "Cookie Settings" link. You may also block or delete cookies through your browser. Blocking some cookies may affect website features. Strictly necessary cookies may remain active because they support core operation and security.

4. Health information and tracking technologies

Arcadia will configure tracking technologies to minimize the collection and disclosure of sensitive information and to comply with applicable HIPAA and other privacy obligations. Third-party advertising pixels should not be placed on authenticated patient pages, patient portals, scheduling fields that collect health information, or pages where the combination of data could disclose that an identifiable person is seeking particular healthcare. Tracking vendors must be assessed before implementation, and business associate agreements must be used when legally required.

5. Do Not Track and privacy preference signals

Some browsers transmit "Do Not Track" or other privacy preference signals. Because standards and legal requirements vary, Arcadia will respond to legally recognized signals where required and will describe any material change to its practices in this policy or the cookie preference tool.

6. Updates and contact

This Cookie Policy may be updated when cookies, vendors, or legal requirements change. Questions may be sent to info@arcadiawomens.com or 480-864-2868.

Arcadia Women's Wellness is committed to providing a welcoming and accessible digital experience for people with disabilities. We want patients and visitors to be able to access information, understand available services, contact our practice, and use website features with dignity and independence.

Our accessibility goal

Arcadia is working toward substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as a practical technical goal. Accessibility is an ongoing process, and we will review and improve the website as content, technology, and standards change.

Measures we plan to take

• Use meaningful page titles, headings, labels, instructions, and accessible form fields.

• Support keyboard navigation and visible keyboard focus.

• Provide text alternatives for meaningful images and captions or transcripts for multimedia when appropriate.

• Maintain readable text, sufficient color contrast, responsive layouts, and compatibility with zoom and text resizing.

• Provide clear errors and descriptive links, and avoid unnecessary motion, flashing, or time limits.

• Review documents and third-party tools, provide alternatives when feasible, and train relevant staff.

Assistance and alternative formats

If you have difficulty using the website or need information in an alternative format, contact us. We will make reasonable efforts to provide assistance or another way to access the information or service.

Third-party content

Some maps, videos, scheduling tools, portals, or payment tools are operated by third parties. If a barrier is reported, we will make reasonable efforts to provide an available alternative.

Accessibility feedback

Please identify the page or feature that created a barrier and the best way to contact you. Do not include sensitive medical information in an accessibility email.

Accessibility contact: info@arcadiawomens.com . We will make reasonable efforts to acknowledge feedback promptly and address verified barriers in a timely manner.